Emergency: Contacts & Help

🚑 A. The "Big Three" Canadian Services

These work 24/7 on any phone, even without a SIM card.

1. 9-1-1 (Police, Fire, Ambulance)
• When to call: Car accidents, heart attacks, fire, or if you see a crime happening.
• Don't speak English? Say "Hindi" or "Gujarati" to the operator immediately. They have translators on the line.
2. 8-1-1 (Non-Emergency Health)
• What it is: A free "Tele-Health" line.
• When to call: You have a fever, a rash, or your child is sick, and you don't know if you should go to the hospital. A Registered Nurse will answer and tell you what to do.
• Available in: BC, Alberta, Saskatchewan, Ontario, Quebec, and most other provinces.
3. 9-8-8 (Suicide Crisis Helpline)
• What it is: A new national 24/7 support line for mental health crises. If you or a friend is feeling suicidal or overwhelmed, call or text this number immediately.

🇮🇳 B. Indian Consulate Emergency Contacts

If you lose your passport or face a serious legal issue (arrest/death), contact the mission responsible for your province. Do not call these numbers for visa status inquiries.

1. Consulate General of India, Toronto

• Jurisdiction: Ontario (except Ottawa), Quebec, Manitoba, New Brunswick, Nova Scotia, PEI.
• Address: 365 Bloor Street East, Toronto, ON.
• Phone: +1-416-960-0751
• Emergency (After Hours/Death): +1-647-668-9433

2. Consulate General of India, Vancouver

• Jurisdiction: British Columbia, Alberta, Saskatchewan, Yukon, NWT.
• Address: 325 Howe Street, Vancouver, BC.
• Phone: +1-604-662-8811
• Emergency (After Hours): +1-604-551-9626

3. High Commission of India, Ottawa

• Jurisdiction: Ottawa, Kingston, Montreal region.
• Address: 10 Springfield Road, Ottawa, ON.
• Phone: +1-613-744-3751

🛂 C. "I Lost My Passport!" (The Action Plan)

This is the most common panic situation. Follow these steps exactly.

1. File a Police Report: Go to the nearest Canadian police station. Tell them your passport was lost/stolen. You need the "Police Report Number" to apply for a new one.
2. Contact the Consulate: Go to the BLS International website (the agency that handles Indian passports in Canada) or the Consulate website for your jurisdiction.
3. Apply for "Re-Issue": You will need to submit:
• The Police Report.
• Annexure 'F' (Affidavit stating how it was lost).
• Photocopy of the lost passport (You have this because you followed Part 1 of this guide!).
• Proof of Status (Study Permit/Visitor Record).

🚧 D. City Services (3-1-1)

• Number: Dial 3-1-1 (in major cities like Toronto/Vancouver/Calgary).
• When to call:
• "My landlord isn't giving heat."
• "They didn't pick up my garbage."
• "There is a pothole on the road."
• "My neighbor is making noise at 2 AM."