Contact The Visa Tales™

We reply within 24 to 48 hours, during office hours: Monday to Friday, 11:00 am to 6:00 pm IST. WhatsApp is answered in the same hours, so a message sent late in the evening is picked up the next business day rather than that night. That is the honest window rather than an aspiration, and it is worth saying plainly because immigration work attracts a lot of promises about instant replies that nobody keeps past the first week. If something is genuinely time-critical, a biometrics deadline, an appointment date, a refusal letter with a clock on it, say so in the first line of the message and it moves up the queue. Everything else is answered in the order it arrives, by someone who has read the whole enquiry rather than skimmed it. A reply that takes two days is not a reply nobody read.

The first consultation is a paid session rather than a free one. We tell you the fee when you book, so there is no surprise at the end, and if you go ahead and become a client it is deducted in full from the professional fee for your file. In practice that means an assessment costs you nothing if you engage us and costs you the session fee if you do not. Government and other third-party fees are always separate from our professional fee and are never included in it. Charging for the first conversation is deliberate. A free consultation is a sales meeting, and it is paid for somewhere, usually by an answer that steers you towards the route that suits the firm. A paid one can end with us telling you not to apply.

Whatever you have is enough to start, and an incomplete picture is fine. Nobody needs to assemble a file before sending a first message, and waiting until everything is ready is the most common reason people put this off for a year. It does help to have four things to hand if you already do: your passport, your education documents, an English test score if you have taken one, and any previous refusal letters. The refusal letters matter more than people expect, because they say what an officer has already decided about you and that shapes everything after it. None of them are required to get in touch. Write with the question you actually have, in whatever detail you have it, and we will tell you what is missing rather than asking you to guess.

Most of our work is fully online, for clients in 40+ countries, so you never need to travel to us and distance is not a reason to choose someone nearer. Documents move over WhatsApp and email, consultations happen over video, and files are prepared and filed without anybody driving anywhere. If you would rather meet in person, that option is real rather than nominal. Our Bhavnagar and Ahmedabad offices take walk-ins during office hours, and the Etobicoke office in Canada is by appointment. Some people want to hand over a passport to a person and shake hands on it, and that is a perfectly good reason to come in. Others would rather not lose a day to the drive. Both work, and the file is handled the same way either way. Say which you would prefer when you write in and we will arrange it around your week.

It does not matter which office you contact. There is one team, one phone number and one email address across all three, and an enquiry that arrives through any of them reaches the same people and lands in the same place. You will not be transferred, and your file does not belong to a branch. The only thing the choice of office decides is where you would go if you wanted to meet somebody in person: Bhavnagar and Ahmedabad take walk-ins during office hours, and Etobicoke in Canada is by appointment. So pick the one that is convenient to visit if visiting matters to you, and ignore the question entirely if it does not. Nothing about the advice, the timeline or the person handling your case changes with the address at the top of the page.

Either reaches the same team, so there is no wrong choice and no queue that moves faster. The difference is what happens to what you write. The form puts your details on file, which means whoever picks up your enquiry already has your name, your route and the situation in front of them and does not have to ask for any of it before answering. That suits a real case with documents and a history behind it. WhatsApp suits a quick question you want answered in a line or two, the kind of thing that would feel absurd to fill in a form for. Plenty of people start on WhatsApp and move to the form once the conversation turns into a file, which is the natural order and exactly how it should work. Nothing is lost in the move, because both land with the same people.

We do not find jobs abroad. We do not place, sell or broker employment of any kind, and that is a limit on what we are licensed to do rather than a preference. What we give is licensed visa and application advice, under RCIC licence R710507, which anyone can verify on the CICC public register in about a minute. That distinction is worth carrying with you beyond this page. If someone offers you a job for a fee alongside a visa, walk away. Recruiting Indians for overseas employment requires its own registration under the Emigration Act, and the combination of job and visa sold together by one person is the single most common fraud run against applicants from Gujarat. The money goes first, and the offer letter turns out to be worth nothing. Bring us the offer you found yourself and we will file the visa on it.