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The Visa Tales

Passport office · Surat

Passport office in Surat

There are two of them, they do different jobs, and the bigger one does not accept applications.

The short answer

Surat has two passport offices and only one of them takes applications. Applications are submitted at the Passport Seva Kendra on the first floor of the Union Trade Centre, beside Apple Hospital at Udhana Darwaja. The Regional Passport Office at Umra decides those files, covers seven districts of south Gujarat, and does not accept applications over a counter.

Jurisdiction

Who this office is for

Surat district, and the regional office in Surat that decides what is filed here.

The Regional Passport Office in Surat lists seven districts for itself: Dang, Narmada, Navsari, Surat City, Surat Rural, Tapi (Vyara) and Valsad. Everything filed anywhere in south Gujarat is decided there, and nothing filed there is decided in Ahmedabad.

Four of those districts have a counter of their own, at Bardoli, Navsari, Valsad and Rajpipla, so most people in the region never come to Surat at all. The reason to come is the one below, and it is worth reading before you book anything closer to home.

The full comparison of the three kinds of office, and all 30 of them with the district each one covers, is on the directory of passport offices in Gujarat.

2 offices

Both addresses in Surat

Read from Passport Seva’s own locator on 11 September 2026.

Passport Seva Kendra

Book here
Address
Union Trade Centre, 1st FloorBeside Apple Hospital, Udhana DarwajaSurat, Gujarat
Appointments
Booked online at passportindia.gov.in, with the fee paid before the slot is confirmed. Slots for the Surat region are released at 1:00 PM. There is no public phone line and no walk-in queue.

The only counter in the RPO Surat region that takes the cases a Post Office PSK turns away, including changes of name, date of birth or place of birth, lost or badly damaged passports, and court cases.

Regional Passport Office

Does not take applications
Address
UmraNear Grahak Bhawan, opposite the police quartersSurat, Gujarat 395007
Appointments
Surrendering an Indian passport is done at the Regional Passport Office as a walk-in, on working Wednesdays between 10:00 and 12:30, with the original documents.
Phone
0261 233 1861 · rpo.surat@cpo.gov.in

You cannot submit a passport application here. This is where files from the whole of south Gujarat are decided, and where a Seva Kendra sends a case it cannot finish.

Passport Seva publishes no opening hours for any office in Gujarat and no pincode for four of its Seva Kendras, so neither is stated here rather than guessed at. The time slots are released is published, and it decides more than the opening hour does.

The tier

Which of the two you actually need

Three kinds of office issue passports in Gujarat and they do not do the same job.

The Passport Seva Kendra at Udhana Darwaja is the full-service centre for the region. It takes a fresh application or a renewal end to end in one visit, and it is the only counter in south Gujarat that takes the cases the post office counters will not.

That refusal list is published by the Regional Passport Office itself and it is long enough to catch people out. A Post Office PSK under RPO Surat will not accept a change of name, date of birth or place of birth, a non-ECR claim resting on income tax documents, an emergency certificate, a single-parent case where custody is unclear or one parent is abroad, a pending court case or an acquittal order, an application from outside its jurisdiction, a citizenship question, a file already closed before submission, a valid passport reported lost, or a badly damaged one. All of those have to be booked at PSK Surat. Somebody in Bardoli with a name change on their marksheet who books at Bardoli is making a wasted trip, and the refusal list is the only place that says so.

The Regional Passport Office at Umra is where those files are decided rather than received. Passport Seva does not accept applications at a Passport Office anywhere in India, so the largest passport building in Surat is the one place your form cannot be handed in. Its card above says what it does take in person, and when.

The other reason people come

If you need a police clearance certificate

The visa document this counter issues, which has nothing to do with renewing a passport.

A police clearance certificate is applied for through the same portal and given fingerprints at the same counter as a passport, and most of the people queueing for one are assembling a visa file rather than renewing anything. It costs ₹750, Tatkaal does not apply to it, and one application covers one country. The certificate itself is posted to you once the police report comes back clear.

How to get a police clearance certificate in Gujarat

Common questions

What people in Surat ask

Answered from Passport Seva’s own pages rather than from the directories that copy each other.
Where is the passport office in Surat?

The Passport Seva Kendra in Surat is on the first floor of the Union Trade Centre, beside Apple Hospital at Udhana Darwaja, and that is the one you go to with an application. The Regional Passport Office is a different building on the other side of the city, near Grahak Bhawan and opposite the police quarters at Umra, 395007. Directories often list only the Regional Passport Office, or list an older address at the APMC market on Poona Kumbharia Road, and both mistakes send an applicant to a building that will not take the form. Passport Seva itself publishes both addresses; the pair above was read from its own locator on 11 September 2026.

Can I apply for a passport at the Regional Passport Office in Surat?

You cannot apply for a passport at the Regional Passport Office in Surat, or at any Regional Passport Office in India. Passport Seva answers this directly: applications go to a Passport Seva Kendra or a Post Office Passport Seva Kendra, and the Passport Office handles the back-end work of printing, dispatch, police verification review and the cases a Seva Kendra escalates. So the biggest passport building in the city is the one place your form cannot be handed in. Book at PSK Surat at Udhana Darwaja instead. The one thing RPO Surat does take in person is a passport surrender, as a walk-in on working Wednesdays between 10:00 and 12:30.

Which cases can only be done at PSK Surat and not at a POPSK?

RPO Surat publishes the list, and it is longer than most people expect. The Post Office counters at Bardoli, Navsari, Valsad and Rajpipla will not accept a change of name, date of birth or place of birth, beyond a change of address or a minor correction to a name. They also refuse a non-ECR claim based on income tax documents, an emergency certificate, a single-parent case where custody is unclear or one parent is outside India, a pending court case or an acquittal order, an out-of-jurisdiction application, a citizenship question, a file closed before submission, a valid passport reported lost and a badly damaged passport. Every one of those has to be booked at PSK Surat. If your case is on that list, booking the counter nearest home costs you the day and the slot.

What time do passport appointment slots open for Surat?

Appointment slots for the Surat region are released at 1:00 PM. Ahmedabad releases its own an hour later at 2:00 PM, so the time depends on which regional office your district falls under rather than on where you happen to be sitting. Online payment now has to be made before an appointment can be booked at any Passport Seva Kendra under this office, so the card has to be ready at the moment slots open and not afterwards. RPO Surat also runs occasional Saturday special drives at PSK Surat, announced on its own notice board, and those still need a booked appointment rather than a walk-in.

Nearby counters

Other offices around Surat

Each one opens at its card in the directory, with the district it covers.

Addresses, types and jurisdictions checked against Passport Seva on 11 September 2026. A passport office issues Indian passports and has nothing to do with a visa to another country, which is the mix-up we see more than any other.

Surat · Surat district

Would rather not deal with the counter yourself?

We prepare passport and police clearance applications for clients across Gujarat: the form, the exact document set for your case, and the appointment. The visit for fingerprints is the one step only you can do. Our charge is separate from the government fee and we tell you both before you commit.

Indian passport and police clearance work is handled by The Visa Tales team in Bhavnagar and Ahmedabad. It is domestic paperwork and no Canadian licence applies to it.

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